Rebound Health respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). Please read our Privacy Policy carefully. You may change your details at any time by accessing your information through your code key. 

Third Parties Can Not Use Your Information

Rebound Health does not sell or deal in personal or customer information. Rebound Health may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. Rebound Health may use the information that you provide to improve its website and its services.

Rebound Health May Disclose

Rebound Health may disclose information in good faith and where Rebound Health is required to do so:- (i) by law or by any court; (ii) to enforce the terms of any of our customer agreements; (iii) to protect the rights, property or safety of Rebound Healthits customers or third parties; or (iv) to banks or financial institutions with the purpose of preventing fraud and as proof of any transaction.

Cancellation Policy

Rebound Health requires that you give at least 24 hours notice of you need to reschedule or cancel an appointment, otherwise full payment will be required. Any refunds are exclusively at the discretion of Rebound Health

Refund Policy & Pre-purchasing of sessions

If you have pre-purchased sessions with Rebound Health and desire a refund, at a minimum you must obtain a letter from your GP outlining the medical reasoning behind discontinuation of Exercise Physiology services. Rebound Health does not provide refunds for “changes of mind”.